Customer service

Complaints Book

Submit a claim or complaint related to GELARUSOFT products or services. The information will be sent securely to the central service system.

Provider

GELARU SOFT & IT SERVICE E.I.R.L.

Tax ID (RUC): 20603915969

Address: Enrique Oppenheimer 873, San Juan de Miraflores 15824, Perú

Complete the form and review the information before submitting it. Once registered, you will receive a registration code to identify your case.

* Required fields

Claimant details

Contact and reference information used to identify the case.

First name(s) *Last name(s) *

Document type *Document number *Phone *

Email address *Address *

Representative or guardian details (optional)

Full nameDocument

Product or service

Reference to the product or service related to the claim or complaint.

Type *Product or service description *

Case details

Describe what happened and, where applicable, the outcome you are requesting.

Record type *Email notification *

Claim or complaint details *Reference, request or requested solution

Confirmation

Review the information and complete the security verification before registering the case.

The information entered will be used to register, manage and respond to this claim or complaint. See the Privacy Policy for information about personal data processing.

I confirm that I have reviewed the information entered and request GELARUSOFT to register and handle this claim or complaint. *

Claimant details

Product or service

Case details

Confirmation

Your privacy at GELARUSOFT